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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Perez

April 9, 2024

5  out of  5 rating by Melissa Perez
"Always super friendly! And when you need something they are all on it and fast to respond. We don’t live in the area but made it a point to stay with Lisa because her team and her are just that good !!"
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Mike P

January 29, 2024

5  out of  5 rating by Mike P
"I have been with this agency for quite a while now. I have always found them helpful, personable getting the job done immediately. I do not see myself moving from Jeanette Nicely agency."
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Vincent Berry

December 4, 2023

5  out of  5 rating by Vincent Berry
"I just wanted to take a few minutes to share this review. The customer service is impeccable! Esmeralda is always polite and always accommodating and takes care of business! I wanted to show my appreciation for the awesome service !"
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Vickie Grant

November 22, 2023

5  out of  5 rating by Vickie Grant
"I will never switch carriers! I love my service at this State Farm office. The service reps are warm, friendly and provide excellent service. They always respond quickly to any questions or concerns I have. And when I’ve needed service related but not provided through State Farm,Lisa has gone out of her way to do all the legwork for me, and then consistently followed up to check that everything was completed to my satisfaction. Absolutely an over the top, excellent provider!"
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Tom Bishop

November 1, 2023

5  out of  5 rating by Tom Bishop
"Jeanette Nicely and staff: responsive, efficient, helpful, warm and caring, all staff, and especially Lisa"
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Jessica Perea

August 18, 2023

5  out of  5 rating by Jessica Perea
"Our company has had insurance through this office for more than 20 years and I couldn't say better things about them than their service has always been excellent! They go above and beyond to help with any question or concern and they offer REAL customer service. Thank you all for everything that you do!!"
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Echo Ray

June 22, 2023

5  out of  5 rating by Echo Ray
"Thanks for your speedy reply and willingness to help with State Farm’s inconsistent odometer request policy for our S.F. plans. From now on I’ll just provide them online regardless (if still possible) whether your system indicates they are needed or not. Best wishes, Ray N."
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Mark Edwin Norris

June 18, 2023

5  out of  5 rating by Mark Edwin Norris
"This office is easy to work with and responsive. I recommend them."
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Ol Heeler

May 13, 2023

5  out of  5 rating by Ol Heeler
"I always have very good interactions with Jeanette and her office. I recently added a new vehicle and called to get it covered and Lisa was fantastic and even went as far as to check other vehicles in our “fleet” to make sure everything was correct. Excellent customer service."
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marie ramirez

April 20, 2023

5  out of  5 rating by marie ramirez
"Have always responded asap whenever my husband and I have any questions. Lisa is the nicest lady. She always follows up with any requests we might have. This is why the rest of our family has the insurance needs with this office. Doing a great job in our opinion 😀"
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Angel Villasenor

November 7, 2022

5  out of  5 rating by Angel Villasenor
"Jeanette's office has always provided me with quick and outstanding service. Super friendly and very helpful."
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Virgi Sandoval

August 31, 2022

5  out of  5 rating by Virgi Sandoval
"I have known Jeanette and Lisa for quite sometime. Jeanette has always been so helpful on a personal and professional level. Lisa is most definitely her right hand!! No matter what time it is or what day of the week it is Lisa goes above and beyond. LIKE A GOOD NEIGHBOR LISA IS THERE."
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Sarah Munoz

August 10, 2022

5  out of  5 rating by Sarah Munoz
"This office is amazing! Lisa is the most helpful person I have ever met! Jeanette and Lisa are a powerhouse! Lisa is always available for questions and is on top of everything for us. Would recommend to everyone!"
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kim leavitt

July 26, 2022

5  out of  5 rating by kim leavitt
"The State Farm office of Jeanette Nicely has been amazing to work over the years. They have helped us many times, finding the best rates not only for us but for our kids as well. I highly recommend them for their professionalism and honesty."
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Maxine Balma

July 25, 2022

5  out of  5 rating by Maxine Balma
"Jeanette and her staff are always friendly, efficient, informed and ready to help their customers get the best service."
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Leslie Prendez

July 13, 2022

5  out of  5 rating by Leslie Prendez
"Lisa has great customer service and always Goes the extra mile for our insurance needs. Thank you State Farm team."
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Preeti Khera

July 12, 2022

5  out of  5 rating by Preeti Khera
"All our insurances are through Jeanette . Best place to have insurance .Staff is very friendly and love working with Lisa .Any time we call them for any assistance Lisa and Jeanette are always on it.Best customer service .Best State Farm insurance agent and staff in town ."
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Scott Frank

July 8, 2022

5  out of  5 rating by Scott Frank
"Jeanette took the necessary time with me to make sure I was adequately covered. Her attention to important details just reassures me she knows her stuff."
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Ivan Santos

July 2, 2022

5  out of  5 rating by Ivan Santos
"Friendly environment & satisfactory service !"
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heidi pattison

June 29, 2022

5  out of  5 rating by heidi pattison
"We have been home and auto clients since moving to CA in 2014, staff is always helpful and prompt to respond to inquiries."
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Gaby Prendez

June 27, 2022

5  out of  5 rating by Gaby Prendez
"Lisa is very efficient, helpful and professional. It is good to know she is there to answer my questions and solve my problems when I need her."
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Pamela Darling

June 20, 2022

5  out of  5 rating by Pamela Darling
"Jeanette has been our insurance agent for about 30 years. She and her staff have always provided great customer service. Her office staff is great, in particular Lisa, who is an insurance guru. Highly recommend Jeanette and State Farm."
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Glenn Reis

June 16, 2022

5  out of  5 rating by Glenn Reis
"Jeanette has been my State Farm agent for 20+ years. In that time she and her staff have delivered exceptional service. I couldn’t be happier with having Jeanette Nicely as my State Farm agent."
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Tyler James

May 3, 2022

5  out of  5 rating by Tyler James
"My parents started doing doing insurance business here 30 plus years ago, so naturally i followed suit. I have been very happy doing business here since 2011, they have taken care of some 15 cars and trucks I've owned. Lisa does an amazing job, she is helpful, nice, and professional! Ask for her!"
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Judith Bsllesteros

April 28, 2022

5  out of  5 rating by Judith Bsllesteros
"Lisa has been my go to person for a while now. I have never experienced the level of professionalism and knowledge from any other insurance company until I came across Lisa. Not only has she helped me with car insurance but anything else that I have ever needed life insurance homeowners insurance etc. she always takes her time to explain to me as many times as I need. Thank you Lisa for all of your knowledge and transparency of it all."